Extended Stay America Suites- Dallas - Plano
Extended stay hotel · Dallas
2900 Dallas Pkwy, Plano, TX 75093
About
Located at 2900 Dallas Pkwy in Plano, Texas, Extended Stay America Suites- Dallas - Plano offers accommodations designed for guests requiring longer-term lodging. The property is situated near major freeways, providing convenient access to nearby shopping, dining, and grocery options, which can be a practical benefit for those navigating a relocation or extended business trip. The guest experience at this location is notably polarized, reflecting a wide range of perspectives. Many visitors frequently highlight the front desk and cleaning staff, specifically mentioning team members like Kyle, JT, Ed, and manager Nicole for their professional, friendly, and accommodating service. Conversely, other guests have reported significant inconsistencies regarding room maintenance, cleanliness, and facility conditions. While some travelers find the property to be a reliable and well-maintained base for their stay, others have expressed concerns regarding room odors, pest issues, and the functionality of certain amenities. Prospective guests should be aware that the property serves a diverse clientele, and experiences can vary significantly depending on the specific room and the nature of the stay.
Reviews Extended Stay America Suites- Dallas - Plano
Reviews for this hotel are highly polarized, with guests either praising the helpful and professional staff or reporting severe issues with facility maintenance and hygiene. While some visitors find the accommodations clean and comfortable for long-term stays, others describe significant problems with pests, unpleasant odors, and poor room conditions.
Strengths
- Helpful and friendly staff
- Accommodating front desk service
Weaknesses
- Presence of cockroaches and spiders
- Persistent unpleasant room odors
- Dirty and stained room surfaces
- Maintenance and plumbing issues
Best for
Travelers seeking long-term housing who prioritize supportive staff interactions over luxury or pristine facility conditions.